At Evalinen, we respect the privacy of our customers and website visitors.
This Privacy Policy explains how Evalinen ("we," "us," or "our") may collect, use, store, and share personal information when you browse evalinen.com, purchase clothing from our store, sign up for communications, or contact customer support.
1. Information You Provide
Depending on how you interact with our website, we may collect information such as:
Name
Email address
Telephone number
Billing address
Shipping address
Order information
Clothing sizes or preferences you choose to provide
Transaction details
Customer service communications
Other information you voluntarily submit
Payment transactions may be processed by third-party payment providers.
Depending on the payment method used, we may not directly retain your complete credit or debit card information.
2. Information Collected Automatically
Certain technical and browsing information may be collected automatically when you visit our website.
This can include:
IP address
Browser type
Device information
Operating system
Approximate geographic information
Pages viewed
Products viewed
Website interactions
Referring websites
Dates and times of visits
We may use this information to improve website performance, understand shopping activity, maintain security, and improve the customer experience.
3. Cookies & Similar Technologies
We may use cookies, pixels, tags, and similar technologies to operate and improve our online store.
These tools may help us:
Maintain shopping cart functionality
Remember preferences
Understand which products customers view
Analyze website performance
Improve navigation
Detect suspicious activity
Measure advertising effectiveness
Provide relevant marketing where permitted
You may be able to control certain cookies through your browser settings or available privacy controls.
Restricting certain cookies may affect some website functions.
4. How We Use Personal Information
We may use personal information to:
Process clothing orders
Confirm purchases
Process payments
Prepare and ship orders
Provide tracking updates
Handle size exchanges
Manage returns and refunds
Respond to customer support requests
Prevent fraud
Maintain website security
Improve our product selection
Understand shopping preferences
Analyze website performance
Send marketing communications where permitted
Maintain required business records
Comply with applicable laws
5. Service Providers
We may share relevant personal information with third-party service providers that help us operate our business.
These may include:
E-commerce platforms
Payment processors
Shipping carriers
Fulfillment providers
Website hosting companies
Customer support services
Analytics providers
Marketing and advertising providers
Fraud prevention and security providers
Professional advisers where necessary
These providers may process information as necessary to provide their services or as otherwise permitted under applicable law.
We may also disclose information where required by valid legal obligations or lawful government requests.
6. Advertising & Analytics
We may use analytics and advertising technologies to understand customer activity, evaluate marketing performance, and provide more relevant advertising where permitted.
Depending on your location, certain advertising-related practices may be classified as personal information sharing under applicable privacy laws.
Where required, you may have the right to opt out of certain targeted advertising or data-sharing activities.
7. Marketing Communications
If you subscribe to promotional communications, we may send information about:
New clothing arrivals
Seasonal collections
Discounts
Special offers
Promotions
Store updates
You may unsubscribe from promotional emails using the unsubscribe option provided in those messages.
You may still receive transactional emails related to orders, payments, shipping, returns, exchanges, or customer service.
8. Information Retention
We retain personal information only for as long as reasonably necessary for legitimate business and legal purposes.
This may include:
Order fulfillment
Returns and exchange history
Customer support
Accounting and tax requirements
Fraud prevention
Dispute resolution
Legal compliance
Retention periods may vary depending on the type of information involved.
9. Protecting Your Information
We use reasonable administrative, organizational, and technical measures designed to help protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no internet-based system or electronic storage method can be guaranteed to be completely secure.
10. Your Privacy Rights
Depending on where you live, applicable privacy laws may provide rights concerning your personal information.
These may include the right to:
Request access to your information
Correct inaccurate information
Request deletion of certain information
Obtain a copy of your information
Restrict certain processing activities
Object to certain processing
Withdraw consent where applicable
Opt out of certain targeted advertising
Opt out of certain forms of data sharing
These rights may be subject to legal requirements or exceptions.
To submit a privacy request, please contact:
customer@evalinen.com
We may request additional information to verify your identity.
11. International Processing
Some service providers may process personal information outside your country of residence.
Where required by applicable law, appropriate safeguards may be used for international transfers.
12. Children's Privacy
Our website is intended for general consumers and is not specifically directed toward children.
We do not knowingly collect children's personal information in violation of applicable law.
If you believe that information from a child has been submitted improperly, please contact us.
13. Third-Party Websites
Our website may contain links to external websites or services operated by third parties.
Evalinen is not responsible for the privacy practices, security, or content of those third-party services.
We recommend reviewing their privacy policies before providing personal information.
14. Legal & Security Disclosures
We may use or disclose personal information when reasonably necessary to:
Comply with applicable laws
Respond to lawful requests
Investigate fraud
Protect customers
Maintain website security
Protect our business and legal rights
Enforce applicable terms and policies
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, website functionality, technology, service providers, or applicable legal requirements.
The latest version published on evalinen.com will apply.
16. Privacy Contact
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Website: evalinen.com
Email: customer@evalinen.com