SHIPPING POLICY

At Evalinen, we aim to provide simple and transparent shipping options for your clothing orders.

Please review the shipping information below before checkout.

1. Shipping Options

Standard Shipping
Order Value: $0.00–$49.99
Shipping Fee: $5.00

Free Shipping
Order Value: $50.00 and above
Shipping Fee: FREE

VIP Fast Shipping
Eligible Orders
Shipping Fee: $8.00

2. Standard Shipping

Orders with a merchandise subtotal between $0.00 and $49.99 are charged a $5.00 Standard Shipping fee.

3. Free Shipping

Orders with an eligible merchandise subtotal of $50.00 or more qualify for Free Shipping.

Unless otherwise stated at checkout, the qualifying amount is generally calculated after discounts and before applicable taxes.

4. VIP Fast Shipping

Customers who prefer an expedited delivery option may select VIP Fast Shipping for $8.00, where available.

Please note that VIP Fast Shipping applies to the delivery method after order processing. Normal preparation time may still apply.

5. Order Processing

After payment is successfully confirmed, your order will enter processing.

During this stage, we prepare your selected clothing items for shipment.

Processing time may vary because of:

Product availability

Order volume

Weekends

Public holidays

Promotional events

Other operational circumstances

Tracking information may be provided once your order has been dispatched.

6. Delivery Estimates

Delivery time depends on your location, shipping method, and carrier conditions.

Possible causes of delay include:

Customs processing

Severe weather

Carrier disruptions

Public holidays

Transportation delays

High seasonal order volume

Any estimated delivery timeframe is provided as guidance only and is not a guaranteed arrival date.

7. Tracking Your Order

Where tracking is supported, shipment information may become available after dispatch.

Please allow some time for the carrier to register your package and begin displaying tracking updates.

If tracking does not update for an extended period, you may contact us for assistance.

8. Shipping Address Accuracy

Please make sure your shipping information is complete and correct before placing your order.

Customers are responsible for providing accurate:

Recipient name

Street address

Apartment or unit number

City

State or province

Postal or ZIP code

Country

Contact information

If you notice an error after ordering, contact customer@evalinen.com as soon as possible.

We will make reasonable efforts to help, but changes cannot be guaranteed once an order has entered processing or shipment.

9. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other local charges.

Unless otherwise stated at checkout, these charges may be the responsibility of the recipient.

Customs procedures may also affect delivery time.

10. Delayed or Missing Packages

If your order appears to be significantly delayed or missing, please contact us with your order number and available tracking information.

Our support team will review the available shipping details and assist with the appropriate next steps.

Shipping Support: customer@evalinen.com